FAQ

Answers to Frequently Asked Questions

Q. What is unique about eyeDactic software?

A. eyeDactic is not parental or blocking software.  Parental control software is appropriate for younger children but not teens and tweens.

Q. Is parental control software effective?

A. It is important to have parent control software on computers for younger kids. Just keep in mind that no parental control software is 100% effective. Given billions of ever changing web sites, thousands of applications and 24×7 on line access … the likelihood of preventing an unintended browsing accident is low.

Even more so, for computer literate tweens and teens. Teenagers knows all too well how to get around device locks, blocking filters, key stroke capturing, and proprietary browsers. With teenagers, parents who rely on the marketing claims of parental control software lull themselves into wishful thinking that technology is doing its job. It’s not. It is not possible to filter all Internet content, and control social-media-addicted, hormonally-charged, naturally curious, tech savvy teenagers. A new approach is needed.

Q.  Won’t the school’s web filtering software keep my child safe?

A.  Most schools provide some form of web filtering or monitoring software. But, even the best schools find it impossible to safe guard your child from porn, hate groups, illegal drug advocacy groups, pedophiles, matchmaking sites, cheating, escort services, etc. School log files that collect student browsing activity are unwieldy and seldom looked at, while Internet sites and applications are increasingly abundant and ever changing.

Q. How is eyeDactic more effective for teenagers than parental control or blocking software?

A. eyeDactic opens up discussions about good decision making between parent and tween/teen. When parents use blocking software, teens feel controlled and rebel against this control by sneaking, lying or hiding information. Parental control software turns the parent into the family policeman. When parents put themselves in the position of policing, it takes the responsibility of good decision making away from the tween/teen and puts the pressure on the parent to be the enforcer of good decision making. Parents find it challenging to talk with their teens as the teen sees them as “police.” With eyeDactic, parents receive permission to observe what their tween/teen is doing. Instead of policing, they become the consultant and take on the role of advisor. When the tween makes poor use of time or visits a questionable URL, the door is open for the parent to have a conversation to help the teen make a better decision the next time.

Q. How does eyeDactic software do that?

A. The eyeDactic software application is downloaded and installed on the tween/teen mobile device and/or family computer. The eyeDactic software gathers computer usage data off of the tween/teen device and sends the data to the family’s cloud server. The family data is analyzed by the computer and summarized into easy-to-read charts and graphs for the parent and teenager to view together.

Q.  How do I get my teen/tween to agree to run eyeDactic on their mobile device (or computer)?

A.  There needs to be a family understanding. The more parents can observe their tween/teen making good decisions, the more freedom and privileges will be granted. This is what teenagers REALLY want. More than anything else in life teenagers want freedom, privileges, and responsibility to decide for themselves. Parents want that, too. Parents can help expedite this by becoming part of the process and by getting visibility into their teenager’s online digital life. The sooner a teenager moves toward becoming an adult by making responsible choices, the better for all.  Teenagers who agree to run eyeDactic accelerate the process of good decision making and give parents the opportunity to become the “Consultant” instead of the “Police”.

Q.  What if my teen/tween protests and says, “Why don’t you just trust me?”

A.  The short answer is, “Trust is not granted, it is earned.”  The more a tween/teen demonstrates responsible choices and behavior, the more a parent grows in trust and grants freedoms and responsibility. If you think about it, that is how the real world works too!  This dynamic exists between teacher-student, employer-employee, DMV-driver, coach-player, etc.

Q.  What stops the teenager from removing eyeDactic from their mobile device?

A.  Nothing. Teenagers can remove the eyeDactic monitoring software at any time. But … the teenager’s action of disabling or removing eyeDactic gets reported to the family cloud server. For parents, this will cause concern. Therefore, teenagers learn to understand that temporarily disabling the eyeDactic software (for any reason) does not help build that needed trust.

Q.  How do you insure that my child’s data goes to my server for my eyes only?

A.  Every version of eyeDactic that gets downloaded onto an iPad (or mobile device / computer) has a unique serial number. When you type that serial number into your eyeDactic account, only you can see the data coming from that iPad.